Refunds

Refund process


If you want to return an item, follow this process:

  1. Get in contact with us.
    Email us at (EMAIL ENTER HERE SHOP) or call us at (telephone number) indicating the following:
    • Order number
    • What product would return
    • Reason for return

  2. We will contact you to confirm the return.
    Important: Do not send the package until we confirm your request.

  3. Prepare and send the packet
    Place the items to be returned in its original packaging and send it to the address we facilitate you in up to 15 days after your request was confirmed.

  4. Money
    Once we receive the package and verify the status of the product, we will contact you and we will make the refund of the amount and shipping within a maximum of 10 days.

Return policy


General information
We provide a return period of 14 days from the date of receipt of the product.

Reason for return accepted
Products damaged, defective or incorrect
If you receive a damaged, defective or wrong product, you can return it within 14 days from the date of receipt of order.

Shipping costs
Shipping costs will be refunded by us when we verify that the return is due to the reasons included in our return policy.
Fall in love with the person who inspires you to be your best. Who encourages you to chase your dreams. Who believes wholeheartedly that you can do anything you set your mind to. Who roots for you even when everybody else abandons you.
Fall in love with someone who gets you. Who can read your expression as if you’re an open book. Who knows your hopes, your fears, your dreams, and never judges you for them. Who understands you better than you understand yourself and loves you all the same. .
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Lodhi Garden – New Delhi
Photo by @piyushsachdeva
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#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
Fall in love with the person who inspires you to be your best. Who encourages you to chase your dreams. Who believes wholeheartedly that you can do anything you set your mind to. Who roots for you even when everybody else abandons you. Fall in love with someone who gets you. Who can read your expression as if you’re an open book. Who knows your hopes, your fears, your dreams, and never judges you for them. Who understands you better than you understand yourself and loves you all the same. . . Lodhi Garden – New Delhi Photo by @piyushsachdeva . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
It's Friday!! It's tee time!! 😍 .
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Photography: @theclicgames 
Creative Director: @merce_silkiss 
Fashion Designer: @stherdomparra 
Models: @alexia_ivanova .
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#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
It's Friday!! It's tee time!! 😍 . . Photography: @theclicgames Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Models: @alexia_ivanova . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
The art of design begins with an idea, an inspiration that reaches the creation of an ambitious project and that borders on absolute perfection 🖤 .
.
Photography: @theclicgames 
Creative Director: @merce_silkiss 
Fashion Designer: @stherdomparra 
Models: @alexia_ivanova .
.
#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
The art of design begins with an idea, an inspiration that reaches the creation of an ambitious project and that borders on absolute perfection 🖤 . . Photography: @theclicgames Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Models: @alexia_ivanova . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #llafranc
Losing sight on the horizon!! 🖤
.
.
Photography: @theclicgames 
Creative Director: @merce_silkiss 
Fashion Designer: @stherdomparra 
Models: @alexia_ivanova .
.
#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyor#london #llafranc
Losing sight on the horizon!! 🖤 . . Photography: @theclicgames Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Models: @alexia_ivanova . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyor#london #llafranc

@silkiss.barcelona

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