Refunds

Refund process


If you want to return an item, follow this process:

  1. Get in contact with us.
    Email us at (EMAIL ENTER HERE SHOP) or call us at (telephone number) indicating the following:
    • Order number
    • What product would return
    • Reason for return

  2. We will contact you to confirm the return.
    Important: Do not send the package until we confirm your request.

  3. Prepare and send the packet
    Place the items to be returned in its original packaging and send it to the address we facilitate you in up to 15 days after your request was confirmed.

  4. Money
    Once we receive the package and verify the status of the product, we will contact you and we will make the refund of the amount and shipping within a maximum of 10 days.

Return policy


General information
We provide a return period of 14 days from the date of receipt of the product.

Reason for return accepted
Products damaged, defective or incorrect
If you receive a damaged, defective or wrong product, you can return it within 14 days from the date of receipt of order.

Shipping costs
Shipping costs will be refunded by us when we verify that the return is due to the reasons included in our return policy.
Fall is almost here!! 🍁
.
.

Photography: @theclicgames 
Creative Director: @merce_silkiss
Fashion Designer: @stherdomparra
MakeUp&Hair: @clarabmakeup 
Models: @alexia_ivanova .
.

#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #japan
Fall is almost here!! 🍁 . . Photography: @theclicgames Creative Director: @merce_silkiss Fashion Designer: @stherdomparra MakeUp&Hair: @clarabmakeup Models: @alexia_ivanova . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #womenfashion #passionated #withlove #silk #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #fashionrevolution #wemadeyourclothes #barcelona #paris #milano #newyork #japan
“Don’t walk in front of me… I may not follow
Don’t walk behind me… I may not lead
Walk beside me… just be my friend” 
Albert Camus .
.

Photography: @theclicgames 
MakeUp&Hair: @clarabmakeup 
Creative Director: @merce_silkiss
Fashion Designer: @stherdomparra
Agency: @francinamodels 
Models: @diviulaura
.
.

#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano
“Don’t walk in front of me… I may not follow Don’t walk behind me… I may not lead Walk beside me… just be my friend” Albert Camus . . Photography: @theclicgames MakeUp&Hair: @clarabmakeup Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Agency: @francinamodels Models: @diviulaura . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano
Shine Bright with our Violet dress ⭐️ .
.

Photography: @theclicgames 
MakeUp&Hair: @clarabmakeup 
Creative Director: @merce_silkiss
Fashion Designer: @stherdomparra
Agency: @francinamodels 
Models: @diviulaura
.
.

#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano
Shine Bright with our Violet dress ⭐️ . . Photography: @theclicgames MakeUp&Hair: @clarabmakeup Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Agency: @francinamodels Models: @diviulaura . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #outfitinstpo #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano
“There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” Albert Einstein .
.

Photography: @theclicgames 
MakeUp&Hair: @clarabmakeup 
Creative Director: @merce_silkiss
Fashion Designer: @stherdomparra
Agency: @francinamodels 
Models: @diviulaura
.
.

#silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #kimono #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano
“There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle.” Albert Einstein . . Photography: @theclicgames MakeUp&Hair: @clarabmakeup Creative Director: @merce_silkiss Fashion Designer: @stherdomparra Agency: @francinamodels Models: @diviulaura . . #silkissbarcelona #silkissgirls #silkissteam #silkisshood #collection #new #design #fashion #style #instalike #instagood #mood #kimono #womenfashion #passionated #withlove #jaquard #enjoy #online #craftmanship #newcollection #taüll #santamariadetaüll #japanesecollection #barcelona #paris #london #milano

@silkiss.barcelona

Éste sitio web usa cookies, si permanece aquí acepta su uso. Puede leer más sobre el uso de cookies en nuestra política de privacidad.